FAQ

  • Kenko Retreat Strives to minimize our foot print. In order to do this we implement the following:

    • Use eco-conscious cleaning supplies when possible, laundry detergents and guest amenities.

    • Purchase goods locally from other locally owned and operated businesses when possible

    • Garden organically and mulch to retain water

    • Compost

    • Use Energy Star appliances.

    • Use efficient light bulbs

    • Use solar outdoor lights 

    • Always use recycled materials to build where possible.

    • Buy items with minimal packaging or in bulk.

    • Recycle all items that can be recycled.

    • Conserve energy where we can by turning off lights, heaters and other items that are not in use.

    • Encourage conserving water by turning off faucets when not in use and keep laundry down by hanging towels to dry on hooks provided.

  • Arrival time is 4:00 pm and Departure time is 10:00 am. For Arrivals between 7 pm and 10 pm, there is a $50 convenience fee added to the reservation.

  • High Speed Wifi is provided, however we can not guarantee it will be available for the whole stay.

  • As a part of PGE’s Community Wildfire PG&E power shut off’s, if extreme fire danger conditions threaten or are anticipated to threaten or to be negatively impacted by the electric system serving West Marin, PGE may turn off electricity in the area in the interest of public safety. Public Safety Power Shutoff (PSPS) can come at any time during your stay and PGE may or may not give advance notification of a PSPS. If we are given advance notice we will inform you immediately. Certain features during your stay may be adversely impacted by a power outage such as lights, wifi, appliance, hot tub, septic/plumbing, fire alarm systems, etc. The lack of electricity may limit your use or make use of the property unsafe during the PSPS. Kenko House is not responsible for any inconvenience, damage, or injury you may experience as a result of the PSPS during your stay. However we will refund the days not used if you decide to leave. If you decide to stay and enjoy a more off/on grid experience, portions of the property function off grid and we will try to support your stay with the help of backup power as well.

  • Kenko Retreat is a pet free space.

  • There is a wood burning stove in Kenkō House that can be used for your enjoyment.  All red flag and no burn days must be observed.  During the California fire season, there are absolutely no fires allowed anywhere on the property. We take this very seriously as does the community.

    Absolutely no outdoor fires of any kind allowed on the property.